Last Updated: 09 December 2025
Introduction
Sky Jeweller is committed to protecting the personal information of every customer and visitor who interacts with our website. This Privacy Policy describes how we collect, use, store, share, and safeguard your data. By accessing our website or making a purchase, you accept the practices outlined in this policy. We operate in accordance with the Information Technology Act, 2000, and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Information We Collect
When you browse our website, make a purchase, or contact us, we collect various types of personal and non-personal information. This includes your name, email address, phone number, WhatsApp number, billing and shipping address, and any information required to process your order. If you create an account, we may collect your login details, stored addresses, and order history to enhance your shopping experience. Additionally, when you visit our website, certain information is automatically collected through cookies and tracking technologies, including your IP address, browser type, device details, pages visited, time spent on the website, and general browsing behaviour. These details help us improve website performance and user experience.
Payment Information
Sky Jeweller does not store or handle your payment card information directly. All payments on our website are securely processed by Razorpay, our authorised payment gateway partner. Razorpay may collect your card details, UPI ID, wallet information, or other payment data solely for completing your purchase. All payment information is encrypted and protected under Razorpay’s strict security and compliance standards. We do not have access to your card numbers or sensitive financial information.
Use of Your Information
We use the information collected from you to process your orders, deliver products, and provide customer support. Your details help us communicate with you regarding order confirmations, shipping updates, or enquiries you submit. We also use this information to personalise your shopping experience, improve our products and services, and enhance website functionality. If you subscribe to our newsletters or marketing updates, your contact information may be used to send promotional messages, product launches, and exclusive offers. You may opt out of these communications at any time. Additionally, the information collected through cookies helps us analyse website traffic, understand user behaviour, and strengthen security.
Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third-party partners when necessary. Your name, address, and contact number may be shared with Shiprocket, our logistics partner, to ensure accurate and timely delivery of your orders. Payment details are shared exclusively with Razorpay for secure transaction processing. We also work with analytics and marketing tools such as Google Analytics, Meta Pixel, Google Tag Manager, and Mailchimp. These services may use cookies or tracking technologies to analyse user behaviour, measure marketing performance, and assist in communication efforts. All third-party partners operate under their own privacy policies and comply with data protection standards.
Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar tracking technologies to enhance functionality and provide a personalised browsing experience. Cookies help remember your preferences, improve website speed, analyse usage patterns, and deliver relevant advertisements. You may choose to disable cookies through your browser settings; however, doing so may affect certain features or the overall user experience on our website.
Data Security
We take data protection seriously and implement strong security measures to safeguard your personal information. This includes SSL encryption, secure servers, restricted internal access, and partnerships with trusted service providers. Although we strive to maintain the highest level of security, no online transmission or storage system can be guaranteed to be completely secure. By using our website, you acknowledge and accept this inherent risk.
Children’s Privacy
Sky Jeweller does not impose any specific age restrictions for browsing or purchasing on our website. However, we do not knowingly collect personal information from children under 13 years of age. If we discover that such information has been collected unintentionally, we will take immediate steps to remove it from our systems.
Your Rights and Choices
You have the right to access, update, and correct your personal information at any time. You may request deletion of your account or request that we remove certain data from our records. If you wish to unsubscribe from marketing messages, you can do so through the link provided in our emails or by contacting us directly. For any privacy-related requests, you may reach out using our official contact details.
Third-Party Links
Our website may contain links to third-party websites or services for your convenience. These external platforms operate independently and have their own privacy policies. Sky Jeweller is not responsible for the data collection practices, content, or security measures of these third-party websites. We encourage you to review their respective privacy policies when interacting with them.
Policy Updates
We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technological developments, or legal requirements. Any modifications will be posted on this page with an updated revision date. Continued use of our website after the changes indicates your acceptance of the updated policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, you may contact us at:
Sky Jeweller
Hyderabad, Telangana, India
📩 skyjeweller06@gmail.com